Administer various open source and enterprise grade security platforms to support developing and enhancing SIEM and vulnerability management. Implement data structures and pipelines to organize, collect and standardize data to helps generate insights and address reporting needs. Perform security audits and assessments of business units against corporate policies, standard

Provide professional services such as consultation and education to clients on Tyler product APIs and data exchange tools. Design and conduct knowledge transfer sessions on site or through webinars. Perform consultation/analysis of client business model to identify and document client requirements regarding integration with in scope Tyler products. May identify and docume

Process billings and generate invoices for Tyler in accordance with contract specifications. Set deferred revenue schedules in accordance with established procedures to ensure compliance with US GAAP and Tyler revenue recognition policies. Resolve billing issues that may arise. Input projects into Tyler's Professional Services Automation (PSA) tool. Set up budgets and bil

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Provide professional services such as consultation, software readiness, and education at a high level to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis o

Updates existing content that can be repurposed for use as product information, online help, training materials, e learning components, support content, proposals, policies/procedur es, and other knowledge assets. Works closely with the manager to plan and schedule projects and with other department staff to ensure consistent and accurate information. Produces content tha

Oversee the day to day activities of the support department to ensure the company and departmental standards for customer service are maintained. Responsible for overseeing the management of the department expenses. Develop and implement strategic initiatives (i.e. value added offerings to clients) to improve service excellence and maximize profitability. Develop and impl

Cloud Infrastructure Engineer The Cloud Infrastructure Engineer combines software and systems engineering to build and run large scale, distributed, fault tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler's applications maintain uptime and reliability. Additionally, focus on optimizing e

analyze customer contracts to ensure accuracy and completeness support the full contracts and subcontracts administrative cycle support the legal review and execution of contractual documents (contract/subcontract agreements, non disclosure agreements, teaming agreements, reseller agreements, representations and certifications, etc.) enter contract attributes and uploads

Provide end user support for Tyler's internal customers via telephone, email, remote control and in person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer related issues Learn the functions and back end of Tyler's applications and corporate software so

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.

Reporting and Data Analysis Serve as subject matter expert for all online marketing data sources. Work across other shared services marketing teams to develop and oversee digital tracking requirements and identify opportunities for marketing reports to include additional digital metrics. Work with marketing data engineering team to ensure data accuracy and completeness in